Effective Date: July 1, 2026
Welcome to LeFresh Food Mart ("LeFresh", "we", "our", or "us"). Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use the LeFresh Food Mart mobile application, website, and related services.
By using our application, you agree to the collection and use of information in accordance with this Privacy Policy.
When you register or place an order, we may collect:
Full Name
Mobile Number
Email Address
Delivery Address
Billing Address
Profile Information
We collect information related to your purchases, including:
Ordered products
Order history
Payment method
Transaction details
Delivery preferences
When you use our application, we may automatically collect:
Device Model
Operating System
Device Identifier
IP Address
App Version
Crash Reports
Usage Analytics
With your permission, we may collect your location to:
Deliver orders accurately
Show nearby service areas
Improve delivery experience
You can disable location access anytime from your device settings.
We use your information to:
Create and manage your account
Process and deliver orders
Process payments
Provide customer support
Improve our services
Send order updates
Send promotional offers (with your consent where required)
Prevent fraud and unauthorized activities
Comply with legal obligations
LeFresh Food Mart does not store your complete debit card, credit card, or banking information on our servers.
Payments are processed securely through trusted third-party payment providers using industry-standard encryption.
The app may request access to your device's location to:
Detect your delivery address
Improve delivery accuracy
Show available delivery zones
Location permission is optional but may be required for certain features.
Depending on app features, we may request access to:
Camera (for profile images or support requests)
Photo Gallery
Device Storage
These permissions are used only for the intended functionality and are not accessed without your permission.
We may send push notifications regarding:
Order confirmations
Delivery updates
Promotional campaigns
Important service announcements
You can disable notifications through your device settings.
We do not sell your personal information.
We may share your information only with:
Delivery partners
Payment gateways
Cloud hosting providers
Analytics providers
Customer support providers
Government or legal authorities when required by law
Each third party is required to protect your information.
We implement reasonable technical and organizational measures to protect your personal information against:
Unauthorized access
Data loss
Misuse
Alteration
Disclosure
While we strive to protect your information, no method of electronic storage or internet transmission is completely secure.
We retain your information only as long as necessary to:
Provide our services
Maintain business records
Resolve disputes
Comply with legal obligations
When data is no longer required, it is securely deleted or anonymized.
LeFresh Food Mart is not intended for children under the age of 13.
We do not knowingly collect personal information from children. If we become aware that such information has been collected, we will promptly delete it.
Depending on applicable laws, you may have the right to:
Access your personal information
Update incorrect information
Delete your account
Request a copy of your data
Withdraw consent
Object to certain processing activities
To exercise these rights, please contact us using the information below.
Our application may use trusted third-party services, including:
Google Firebase
Google Maps
Payment Gateway Providers
Cloud Storage Services
Analytics Services
These providers have their own privacy policies governing their services.
Our website and application may use cookies and analytics technologies to:
Improve user experience
Understand application usage
Analyze performance
Enhance security
You may control cookies through your browser settings where applicable.
We may update this Privacy Policy from time to time.
Any changes will be posted within the application and/or on our website. Continued use of the services after updates constitutes acceptance of the revised Privacy Policy.
If you have any questions regarding this Privacy Policy or your personal information, please contact us:
LeFresh Food Mart
Email: support@lefresh.app
Website: https://lefresh.app
By using the LeFresh Food Mart application, you acknowledge that you have read, understood, and agreed to this Privacy Policy.
